We met Nilou on a whim when she was the agent assigned to us by Zillow. It was such a blessing, we hit it off immediately. She is super sweet, knowledgeable, honest and fun!!!! She is very resourceful, fast to respond and thorough. She has made our home rental and buying experience amazing. She goes above and beyond, I wish I could clone here! I recommend her without ANY reservations to all potential home renters or buyers!!!!